Sharing Passwords with Your Virtual Assistants
One of the most important considerations you have to make when hiring a virtual assistant is the sharing of your account credentials.
It is understandably difficult to entrust sensitive information such as email or website log-ins, access to important documents, and at times, even credit card information to someone you hardly know outside of work and haven’t even personally met. What if your account gets messed up? What if your credit card gets used for personal needs? What if your website gets hacked?
True, there are dozens of ways sharing passwords with your VA can go wrong. However, as risky as it sounds, it is necessary. Your VA’s performance is dependent on access to tools and information vital to his or her tasks. How can he or she manage your business or your social media accounts without access to the usernames and passwords?
Fortunately, there are many ways to maintain a high level of confidentiality, despite the need to share passwords with your VA. Keeping them in Google Docs or sending them via email or chat are not safe or efficient enough. Most businesses nowadays take advantage of password management systems to securely share passwords and login credentials. Here is a comparison of the Best Password Managers in 2015 according to PC Mag, which you will find very helpful.
Share your passwords on a need-to-know basis. It is also important that your VA signs a nondisclosure agreement to ensure that proprietary information is protected and that you have legal remedies should it become necessary.